Shipping policy

Shipping Policy

Thank you for shopping with Electro Hub. We are committed to delivering your order safely and efficiently.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During busy periods, processing may take slightly longer. If there is a significant delay, we will notify you by email.

Shipping Times

Estimated delivery times:

  • United States: 5–12 business days

  • Canada: 6–14 business days

  • United Kingdom: 5–10 business days

  • Australia & New Zealand: 6–14 business days

  • Europe: 5–12 business days

  • Other International Locations: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout.

We may also offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.

Delayed Deliveries

While we strive to deliver every order on time, unexpected delays caused by carriers, customs, severe weather, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the Contact Us page on our website. We will respond as soon as possible.